Prescription Policy
Prescription Policy Guide for Close Care EU Pharmacy
The guide below outlines the prescription policy required before using services at Close Care EU Pharmacy. We strictly adhere to all medical regulations and professional standards necessary for patients to obtain prescription medications safely.
1. Requirement for a Valid Prescription
To ensure patient safety and compliance with applicable healthcare regulations, Close Care EU Pharmacy dispenses prescription medications only after receiving a valid prescription issued by a licensed healthcare professional.
A prescription is considered valid only if it includes the following information:
The patient’s full name
The name and licensing details of the healthcare professional issuing the prescription
The medication prescribed, including dosage and usage instructions
The date the prescription was issued, which allows us to verify its validity
The prescriber’s signature or other official authorization
Close Care EU Pharmacy reserves the right to decline dispensing medication if the prescription is missing required information, has expired, or appears to be invalid.
2. Ways Customers Can Submit Prescriptions to Close Care EU Pharmacy
Customers may submit their prescriptions through any of the following authorized methods:
Online Upload:
Upload a clear photo or scanned copy of your prescription on our website during the checkout process.
Email Submission:
Send a scanned copy or photo of your prescription to our official pharmacy email address.
Direct Physician Submission:
Your doctor or healthcare provider may send the prescription directly to Close Care EU Pharmacy.
Physical Prescription:
Where applicable, you may present the original prescription when receiving your order or during pickup.
Account Verification:
Customers may be required to create and verify their account before submitting a prescription.
All prescription images sent to Close Care EU Pharmacy must be clear, readable, and unaltered. Any prescription that appears to be tampered with or modified will not be accepted.
3. Restricted or Prohibited Medications
For safety and regulatory compliance, Close Care EU Pharmacy does not supply certain types of medications. These include, but are not limited to:
Controlled substances
Narcotic or opioid-based medications
Medications that carry a high risk of misuse or abuse
Drugs restricted or prohibited under national or international laws
Medicines banned or limited in certain countries
Any order containing restricted or prohibited medications will be declined by Close Care EU Pharmacy.
4. Prescription Verification Process at Close Care EU Pharmacy
To protect patient safety and comply with legal and regulatory standards, all prescriptions submitted to Close Care EU Pharmacy go through a verification procedure.
This process may include:
Reviewing the prescription by a licensed pharmacist or a qualified healthcare professional at Close Care EU Pharmacy
Confirming the credentials of the healthcare professional who issued the prescription
Ensuring the prescription is genuine and valid
Contacting the prescribing physician if additional clarification or confirmation is required
If a prescription appears altered, suspicious, incomplete, or invalid, it may be rejected. Close Care EU Pharmacy reserves the right to cancel any order if the prescription cannot be properly verified.
5. Prescription Refills and Renewals
Prescription refills at Close Care EU Pharmacy are subject to the following conditions:
Refills are allowed only when authorized by the prescribing healthcare professional
If a prescription has expired, a new valid prescription must be submitted
Quantity limits may apply according to the prescriber’s instructions and applicable regulations
For medications used over a long period, customers may be asked to provide updated prescriptions periodically
Close Care EU Pharmacy reserves the right to refuse refill requests that do not meet these requirements.
6. Country-Specific Compliance
Customers ordering medications from Close Care EU Pharmacy are responsible for ensuring that the requested medications comply with the laws and regulations of their country or region.
Important considerations include:
Some medications cannot legally be shipped to certain countries
Import restrictions may apply to prescription drugs in specific jurisdictions
Customs authorities may inspect, delay, or block shipments containing restricted medications
Close Care EU Pharmacy is not responsible for delays, confiscations, or legal issues resulting from non-compliance with local laws or regulations.
7. Age Requirements
Customers must meet the legally required age to purchase prescription medications from Close Care EU Pharmacy.
Individuals must be 18 years of age or older to place an order for prescription medications.
When necessary, Close Care EU Pharmacy may request valid identification to verify a customer’s age.
Orders for minors must be placed by a parent or legal guardian and must include a valid prescription issued by a licensed healthcare professional.
Conclusion
This Prescription Policy may be updated periodically to reflect changes in healthcare regulations, pharmacy standards, or operational practices. Customers are encouraged to review this page regularly to stay informed about any updates or modifications.