Terms and Conditions
TERMS AND CONDITIONS – CLOSE CARE EU PHARMACY
Effective Date: 17-03-2026
Welcome to Close Care EU Pharmacy. When you use our services, visit our website, or buy products from us, you agree to follow these Terms and Conditions. Please read them carefully.
1. Eligibility
You must be 18 years or older to use our services or buy products.
By using our services, you confirm that you meet this age requirement and can enter into a legal agreement.
2. Prescription Requirements
Some medications require a valid prescription from a licensed healthcare professional.
You agree to provide correct, complete, and up-to-date prescription information when needed.
Close Care EU Pharmacy has the right to:
Firstly, verify your prescription with the issuing healthcare provider to ensure it is real and authorized.
Secondly, refuse or cancel your order if the prescription is invalid, expired, or cannot be confirmed.
3. Proper Use of Medications
You must also use all medications only as prescribed or directed by your doctor or healthcare provider.
In addition we do not provide full medical treatment or diagnosis. Therefore, always contact your doctor before taking any medication.
You also agree not to misuse, resell, or share medications obtained from us.
Close Care EU Pharmacy is not responsible for:
Misuse of medication
Side effects caused by not following instructions
Failure to follow your doctor’s advice
4. Health Information and Responsibility
Importantly, you must provide accurate health and medication history when we request it.
Our pharmacists may give guidance; however, this does not replace advice from your doctor.
Always consult your healthcare provider before starting, stopping, or changing any medication.
5. Orders and Fulfillment
All orders depend on availability and approval.
We reserve the right to:
Refuse or cancel any order
Limit the quantity of medications supplied
Once we confirm your order, we will send you a notification with the details.
6. Pricing and Payment
Prices are listed in [Insert Currency] and may change at any time.
You must pay in full before we process your order.
We use secure payment systems; however, we are not responsible for issues caused by third-party payment providers.
7. Delivery and Shipping
The Delivery times are estimates and may vary based on location and regulations.
You must ensure that receiving medications is allowed in your area.
Close Care EU Pharmacy is not responsible for delays caused by customs or authorities.
8. Returns and Refunds
Because of the nature of pharmaceutical products, you cannot return medications once we dispense them, except where the law allows.
However, we may issue refunds if:
You receive the wrong item
The product arrives damaged
You must report any issue within 3 business days after receiving your order.
9. Privacy and Data Protection
We protect your personal and medical information.
Also we handle all data according to applicable data protection laws.
We use your information only to process orders and improve our services.
10. Prohibited Activities
You agree not to:
Use our pharmacy for illegal purposes
Provide false or misleading information
Try to get medication without proper authorization
Disrupt or harm our system or services
11. Limitation of Liability
Close Care EU Pharmacy is not responsible for:
Indirect or unexpected damages
Health problems caused by improper use of medications
Our liability is limited to what the law allows.
12. Regulatory Compliance
We follow all pharmaceutical laws and regulations in the European Union.
You are responsible for following the laws in your own country regarding medication use and import.
13. Amendments
Furthermore we may update or change these Terms and Conditions at any time.
If you continue using our services, you accept the updated terms.
14. Governing Law
These Terms and Conditions follow the laws of the European Union.
Any disputes will be handled by the courts in that region.
15. Contact Information
Lastly please contact us, If you have any questions,:
Email: support@Closecareeu.com